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Notice of Nondiscrimination

The Recovery Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Recovery Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The Recovery Center:

•Provides free aids and services to people with disabilities to communicate effectively with us, such as:
○ Qualified sign language interpreters
○ Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
○ Qualified interpreters
○ Information written in other languages

If you need these services, contact Rhonda Hensley, Civil Rights Coordinator.

If you believe that The Recovery Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Rhonda Hensley, Civil Rights Coordinator
The Recovery Center
2501 Taylor Street Wichita Falls, TX 76309
Phone: 940-761-3034 Fax: 940-761-3074
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Rhonda Hensley, Civil Rights Coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/filing-with-ocr/index.html.